Orders are processed and shipped within 1 to 3 business days. Once shipped, delivery usually takes 7 to 16 business days. You will receive a tracking number by email as soon as your order leaves our warehouse.

Standard shipping is free on every order, with no minimum purchase.

We ship worldwide. Available countries are shown at checkout. Depending on your country, import duties or taxes may apply and are charged by the local carrier or customs office.

Use the tracking link in your shipping confirmation email, or enter your tracking number on our Track Your Order page. Tracking can take a few days to update after the parcel is handed to the carrier.

You can request a refund within 14 days of delivery. You do not need to send the item back. Just email support@en-thingly.com with your order number and a photo of the item, and we will review your request. Approved refunds go back to your original payment method within 5 to 10 business days.

If your order has not arrived 16 business days after shipping, contact us and we will issue a full refund under our refund policy.

Yes, as long as the order has not shipped yet. Email us as soon as possible with your order number and the correct address.

We accept all major credit and debit cards plus the other payment methods shown at checkout. Payments are processed securely and we never store your full card number.

Email support@en-thingly.com or use the form on our Contact page. We reply within 1 business day.