Shipping policy

Shipping policy

Last updated: October 29, 2026

1. Where we ship We ship worldwide. Available destinations are shown at checkout.

2. Shipping cost Standard shipping is free on every order, with no minimum purchase.

3. Processing time Orders are processed and shipped within 1 to 3 business days after payment is confirmed.

4. Delivery time Once shipped, orders usually arrive within 7 to 16 business days. Business days are Monday to Friday, excluding public holidays.

5. Where orders ship from Products are shipped directly from our partner suppliers' warehouses, which may be located outside your country.

6. Tracking You will receive a tracking number by email as soon as your order ships. Tracking can take a few days to update after the parcel is handed to the carrier. You can also check your order on our Track Your Order page.

7. Split shipments If you order several items, they may arrive in separate packages on different days.

8. Customs and import fees Depending on your country, import duties, taxes or customs fees may apply. These are the customer's responsibility and may be collected by the carrier at delivery.

9. Shipping address Please double-check your address at checkout. If you notice a mistake, email support@en-thingly.com before your order ships. We may not be able to change the address after shipping.

10. Delays and lost parcels Customs checks, weather or peak seasons can occasionally delay delivery. If your order has not arrived 16 business days after shipping, you can request a full refund under our Refund Policy.

Contact support@en-thingly.com